Second Tier IVR
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About Us

InterVoice Convergys Support Services

ST has been in the IVR  / VRU, inbound application needs since 1989 (26 years!).  ST has successfully delivered InterVoice IVR / VRU solutions across a broad array of industries and application specialties. Today the majority of customers are Banks & Credit Unions.

 ST delivers the following solutions for your IVR / VRU needs:    

  • IVR Hosted Solutions / Software as a Service (SaaS) / Cloud Computing Solutions.
  • Custom IVR Application Development and Support.
  • IVR Managed Services / Managed Premise IVR Solutions.
  • IVR System Sales for On-Premise installed IVR Equipment.
  • IVR Extended Life Maintenance Programs.
  Extending the value of your IVR / VRU System: 

  • Application programming done quickly and inexpensively.
  • Time & Material support without annual support contract needed.
  • Help Desk Support.
  • Maintenance contracts and support for current InterVoice platforms or End-of-Life (EOL) InterVoice platforms.
  • Overnight delivery of parts.
  • Upgrade IQTalk IVR users to Windows 2008 (WIN2008) inexpensively and quickly. Once your new server is delivered most customers finish install within the hour.

Contact us at 928.890.9413 or email us at derek@secondtierivr.com.


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